Best Western Primrose - Toronto

111 Carlton Street, Toronto, ON, Canada, M5B 2G3show map
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Highlights
7
Very goodBased on  71 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

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Overview

Best Western Primrose Downtown Hotel is situated in the center of Toronto in 20 minutes walking distance from University of Toronto. Occupying a 23-story urban building, the hotel was remodeled in 2010.

The property is about 1350 meters away from Toronto Public Library . Thanks to a tube station nearby, the deluxe hotel is well connected with other parts of Toronto.

Nearby points of interest include a college, a church and a theater.

The property is conveniently situated 10 minutes' drive from Toronto City Centre airport.

Rooms

Best Western Primrose Downtown Hotel features 335 guestrooms with satellite TV, climate control, a wet bar, a mini-fridge and a writing desk. Some of the cozy rooms enjoy a view of the city. Guests can take advantage of a bathtub, a shower and a hairdryer supplied in the bathrooms.

Eat & Drink

Offering a healthy continental breakfast, the hotel invites guests to the restaurant. The outdoor restaurant provides special meals. Guests can relax at the busy Primrose Restaurant And bar, offering a variety of tea, ales and coffee. Located in a business area, Golden Greek Resto and Shade Lounge serve a wide range of meals.

A buffet breakfast is served and charges are applicable. 

Services

Corporate travelers can use a business centre and a meeting room available on site.

Relax

Leisure options include a sunbathing terrace, an outdoor swimming pool and loungers. There are a gym and a fitness centre provided at Best Western Primrose Downtown Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at CAD 24 per day.

Year renovated:   2010.  Number of floors:   23.  Number of rooms:   335.

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Facilities
Free Wi-Fi
Parking

CAD 24 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Heated swimming pool

Spa and relaxation

Sauna

Sports & Fitness

  • Fitness centre

Services

  • Self-service laundry
  • Dry cleaning
  • Wake up service
  • Shops/Commercial services

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre

Children

  • High chairs

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Sauna

Room features

  • Air conditioning
  • Individual heating
  • Living room
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave
  • Cooker

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
Joseph Hollander and Sons LtdJoseph Hollander and Sons Ltd1700 ft
Knights of ColumbusKnights of Columbus3000 ft
Toronto Dance TheatreToronto Dance Theatre3000 ft
Living Legacy TrustLiving Legacy Trust3000 ft
Royal Canadian LegionRoyal Canadian Legion2700 ft
International Academy-DesignInternational Academy-Design1400 ft
Travel Training Career CtrTravel Training Career Ctr2300 ft
Monsignor Fraser CollegeMonsignor Fraser College2700 ft
Lonergan Research InstituteLonergan Research Institute3000 ft
Church StreetChurch Street1200 ftChurch Street
Yonge-Dundas SquareYonge-Dundas Square2600 ft40 Dundas Street West, Suite 227, Toronto
Ontario Legislative BuildingOntario Legislative Building3800 ftUniversity Ave. (at Queen's Park Crescent)
Nathan Phillips SquareNathan Phillips Square4100 ft100 Queen St W
Toronto Public Library Toronto Public Library 4400 ft789 Yonge St.
Canadian Opera CompanyCanadian Opera Company4900 ft145 Queen St. W, Toronto, ON, Toronto
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Golden DinerGolden Diner100 ft105 Carlton Street
Golden Greek Resto-BarGolden Greek Resto-Bar100 ft105 CARLTON ST.
Shade LoungeShade Lounge400 ft300 Jarvis St
Guu IzakayaGuu Izakaya800 ft398 Church street
DaybreakDaybreak700 ft399 Church Street
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Champions on the Danforth IncChampions on the Danforth Inc1.7 mi
Billiards AcademyBilliards Academy1.7 mi
Paradise Billiard ClubParadise Billiard Club1.9 mi
Paradise LanesParadise Lanes1.9 mi
Tot SpotTot Spot2.2 mi
Danforth BowlDanforth Bowl2.9 mi
Estonian HouseEstonian House1.7 mi
Continental Banquet HallContinental Banquet Hall2.9 mi
Ontario College of AcupunctureOntario College of Acupuncture1.9 mi
Distillery Historic DistrictDistillery Historic District1.2 mi55 Mill St
Kensington Market and Spadina AvenueKensington Market and Spadina Avenue1.2 miBounded by Dundas St., Spadina Ave., Baldwin St., and Augusta Ave.
CN TowerCN Tower1.5 mi301 Front St W
Harbourfront CentreHarbourfront Centre1.6 mi235 Queens Quay W at Lower Simcoe St.
College StreetCollege Street1.9 miCollege St.
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Getting around
Airports
Downsview (YZD)7.1 mi
Train
Union Station1.2 mi
Toronto Union Station1.2 mi
Underground
College Subway Station2000 ft
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Reviews
6.8
Very goodBased on  71  reviews

Rating by category:

8.0
Service
  • 10.0
    Exceptional

    I had a great stay and lots of fun. Staff was wonderful, the room was perfect and the view was excellent.

    Underground parking was alittle scary for me but I wasn't the one driving.

  • 9.6
    Exceptional

    I liked the location and the cost

  • 10.0
    Exceptional

    All the staff were extremely friendly and efficient.

    I'm a smoker and had actually booked with this hotel with the thought they had some designated smoking rooms and I was not in a smoking room.

  • 10.0
    Exceptional

    The room was spacious and quiet - the bathroom though on the smaller side - absolutely clean and tidy.

  • 9.6
    Exceptional

    price

    I would like later check out times.

  • 8.2
    Fabulous

    The staff and the price

    I stay there about once a week so I don't like how the bump up the price for a regular guest

  • 9.6
    Exceptional

    Close to my conference and workshop....and the points associated with my stay re: BW Gold Club

    Availability of daily newspaper other than National..

  • 8.2
    Fabulous

    the staff was so nice and they asked me if i enjoyed my stay and i did. if i had a concern about something they helped me out as much as they can. i would be coming back to this hotel more often.

  • 10.0
    Exceptional

    Convenience , cleanliness , easy parking

  • 9.2
    Superb

    The hotel staff was great. It has everything you could need in walking distance. The room was very clean and cozy .

    it is a bit on the pricey side for that type of room.

  • 6.6
    Good

    Felt that the hotel was starting to look and feel old with its standard of decoration and maintenance in the room Although a small kitchenette was part of the room as there were NO utensils plates etc provided this was worse than useless with the single exception of the refrigerator

  • 6.2
    Good

    The room was extremely neat and tidy upon arrival, and me and my boyfriend enjoyed it's coziness.

    The hotel manager displayed the worst customer service I have ever experienced in my life, as I tried to reason with him that my room was charged for a movie that I never ordered. No one was even in the room at the time, yet I was charged for no reason and nothing was done about it.

  • 4.2
    Guest rating

    Location

    Very Dated rooms, loud bathroom fans, smell of cigarettes. in the room. Dining room had dirty chairs

  • 7.0
    Very good

    The rooms look made-up quite nicely with the fresh bedboards and throws.

    The pillows - they're all too thick!

  • 7.4
    Very good

    The room was a good size and comfortable. Loblaws (a bit like M&S but better) was just down the road, awesome muffins!

    Bathroom was dated but functional. Staff were not the most freindly we have come across. Expensive for what is effectively a 3 star but this might be because there was a Microsoft convention in town?

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Highlights
7
Very goodBased on  71 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Downsview (YZD)7.1 mi
Train
Union Station1.2 mi
Toronto Union Station1.2 mi
Underground
College Subway Station2000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room