Best Western Primrose Downtown Hotel - Toronto

111 Carlton Street, Toronto, Canada, M5B 2G3  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Best Western Primrose Downtown Hotel - Toronto

Free Wi-Fi
Parking

CAD 24 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

Food/ Drinks

Restaurant buffet

Cafe

Dining room

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Sauna

Verified Reviews:

  • Centrally located - Close to good restaurants - Breakfast is huge - Parking was awful
  • Service was pleasant - Room was clean - Great view - On the expensive side
  • Fitness room was adequate - Staff was friendly - Free wifi - Much recommended
  • Close to restaurants - Subway is only 5min walk - Outdoor pool - Would return
  • Close to everything - Room was really large - Bed was decent - Bathroom pretty good

Overview

Best Western Primrose Downtown Hotel is a 3-star comfortable property offering a seasonal outdoor pool, a sunbathing terrace and loungers. The hotel occupies 23 floors and was renovated in 2010.

Guests can get to TD Centre in 20 minutes on foot. The city center lies within 2 km from the venue.

The hotel is situated near a theater, a college and a church.

Hollander York Gallery train station is 20 minutes' walking distance from the hotel. Best Western Primrose Downtown Hotel is located within 5 km from Toronto City Centre airport.

Rooms

The property comprises 335 contemporary rooms equipped with climate control, central heating, television, a microwave and a writing desk. Best Western Primrose Downtown Hotel offers rooms with the city view. Coffee/tea makers and a fridge are also provided for self-catering.

Eat & Drink

Guests can have breakfast in the restaurant every morning. The outdoor restaurant provides special meals. The lounge bar serves coffee and cocktails. Golden Greek Resto pampers guests with Canadian and continental dishes and lies within 50 meters of the property.

A buffet breakfast is served and charges are applicable. 

Services

Best Western Primrose Downtown Hotel offers a business center and a meeting room along with 24-hour reception, dry cleaning and concierge service.

Relax

On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at CAD 24 per day.

Year renovated:   2010.  Number of floors:   23.  Number of rooms:   335.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Vending machines
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services

Leisure facilities

  • Seasonal outdoor pool
  • Sun terrace
  • Sauna

Room facilities

  • Air conditioning
  • Individual heating
  • Living room
  • Dining room
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Steam shower
  • Bathtub
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave
  • Cooker

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 16 years
Existing bedding FREE
Extra bed CAD 10
Children above
16 years or adults
Extra bed CAD 10
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Primrose Downtown Hotel - Toronto Toronto location
Show big map »

Hotel Address:

111 Carlton Street, Toronto, Canada, M5B 2G3

Get directions
City Center
  • Toronto
    4000 ft
Airports
Train Stations
  • Union Station
    1.2 mi
  • Toronto Union Station
    1.2 mi
Underground stations
  • College
    1700 ft
  • College Subway Station
    2000 ft
Restaurants
  • Golden Diner
    100 ft
  • Golden Greek Resto-Bar (cuisine: Canadian)
    100 ft
Parks
  • Allan Gardens Conservatory
    800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    23
  • Number of rooms:
    335

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoBest Western Primrose Downtown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge

Rooms and availability

Best Western Primrose Downtown Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Maple Leaf Gardens Ltd700 ft
  • Mac Kenzie House Historic2300 ft

Popular areas

Shopping areas

Amusement

  • Phoenix Concert Theatre1000 ft
  • Pegasus on Church1400 ft
  • Factory Classic Pool and Cafe1700 ft
  • Joseph Hollander and Sons Ltd1700 ft
  • Pockets Bar N'grill2000 ft
  • Carrington's Sports Bar2300 ft

Monuments and Landmarks

Museums

  • New Music Concerts1400 ft
  • Canadian Motorsport Hall-Fame2300 ft
  • Archives of Ontario2300 ft

Universities, Institutes

  • College Francais400 ft
  • Soft Train Institute1400 ft
  • International Academy-Design1400 ft
  • Ryerson University1400 ft
  • Western Town College1400 ft
  • Ryerson Polytechnic University1700 ft

Medical care and Hospitals

  • Metro Central YMCA2300 ft

Underground stations

Public parking

Local attractions

  • St. Lawrence Market5100 ft
    92-95 Front St. E., Toronto
  • Campbell House Museum5000 ft
    160 Queen St. W., Toronto
  • Yorkville1.0 mi
    Bordered by Avenue Rd., Toronto
  • The AGO, Art Gallery of Ontario5100 ft
    317 Dundas St. W., Toronto
  • Flatiron Building5100 ft
    49 Wellington St E, Toronto

Near the hotel

  • Maple Leaf Gardens800 ft
    60 Carlton St., Toronto
  • Church Street1000 ft
    Church Street, Toronto
  • Mackenzie House2400 ft
    82 Bond St., Toronto
  • St Michael's Cathedral2500 ft
    200 Church St., Toronto
  • Allan Gardens Conservatory800 ft
    19 Horticultural Ave, Toronto
  • Toronto Police Museum2200 ft
    40 College St., Toronto
  • Cabbagetown2500 ft
    237 Carlton St., Toronto

Restaurants nearby

  • Golden Diner100 ft

    Address: 105 Carlton Street
    Phone: 416 913-3361

    72% likes this, based on 44 reviews

  • Shade Lounge400 ft

    Address: 300 Jarvis St
    Phone: (416) 977-4823

    73% likes this, based on 38 reviews
    Cuisine: Continental

  • Daybreak700 ft

    Address: 399 Church Street
    Phone: 416 598 0004

    61% likes this, based on 65 reviews
    Cuisine: American
    Price Range: USD 12 - USD 17

  • Golden Greek Resto-Bar100 ft

    Address: 105 CARLTON ST.
    Phone: 416-977-9898

    65% likes this, based on 20 reviews
    Cuisine: Canadian

  • Guu Izakaya800 ft

    Address: 398 Church street
    Phone: 416-977-0999

    78% likes this, based on 221 reviews
    Cuisine: Japanese
    Price Range: USD 10 - USD 24

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    23
  • Number of rooms:
    335

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoBest Western Primrose Downtown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge

Best Western Primrose Downtown Reviews

Guest reviews are submitted by our customers after their stay at Best Western Primrose Downtown

Average guest rating

6.8out of 10
Very good
Based on 114 reviews

Rating by category:

Service
8.0
Value
6.0

Guest reviews

  • Older travelers
    10.0

    The bed is so comfortable and the location is good for shopping.

    The underground parking is terrible, it need very good skill.

  • Older travelers
    5.4

    The location of the hotel is excellent as it is near to the metro and shopping.

    We found that the carpeting in our room and the corridor is in need of replacing. The front desk staff could have been more friendly. We booked a kitchenette and it did not even have a spoon in the drawers.

  • Couple
    4.2

    Good location - near metro station 2/3 stops from city sights. Great Japanese restaurant on Carlton St on route to metro. Taxi called to take to airport was a limo (normal price)! Leaking WC was fixed by on site maintenance person within 20 minutes.

    Very poor value for money. Room was grubby - dirty fittings & switches, air con unit thick with dust, cigarette burns in carpet, cig burn marks around sink (no smoking room!). Dated decor. No restaurant - small Tim Hortons for breakfast next door (prepare to queue!). Tea making facilities in room were not replenished or cleaned, only powdered milk available. No visible cleaning during stay, crumbs on table & carpet (from breakfast) remained for 3 days. Very slow lifts. Swimming pool closed even though Apr weather was sunny & 15-20C (only open Jun-Aug)!

  • Single
    7.8

    Central location, easy walk from downtown Toronto. The staff are friendly and helpful. Rooms are spacious.

    Bathrooms need renovation. The hotel restaurant and bar was never open. Not even in the evenings.

  • Couple
    6.2

    Rooms were comfortable and spacious. Tim Horton downstairs very convenient for breakfast. The location is good and close to the city center

    The staff was far from nice to us. We did not get the room we booked so we asked for a change and they got a bit angry at us. The rooms are nice but it is still a bit expensive for what it is.

  • Older travelers
    9.6

    It is in an excellent location and close to the venues I wanted to visit during my stay. The room was both clean and comfortable the staff was plesant and helpful and I will stay again.

  • Couple
    10.0

    Spacious room, very clean and great location

  • Single
    7.8

    Excellent location, great staff (they did not have my confirmed Booked.net booking on file but once I showed them the confirmation on my Blackberry they immediately moved me into a room).

  • Single
    8.2

    easy access by TTC, staff were efficient and friendly

  • Single
    10.0

    I stayed in Toronto Primrose hotel 3 times so far. The reason I keep on going there is the neat room,great location and friendly staff. Everyone there treated me as family, the room had all what I need ( fridge, kettle, ironing table + iron, T.V., Desk .... etc. ) , and the location is just close to everything :) If I am going downtown Toronto once again, I am still choosing Best Western Primrose Hotel.

    Everything was great except for the Fire trucks that kept on passing in the street nearby all day long !! There noise could be annoying for some people. But everything about the Hotel was just great.

  • Older travelers
    7.4

    Handy for downtown and the subway

    The air conditioning operation was rubbish kept going off at night due to P.I.R. In the room switching the air con off in the middle of the night.

  • Family with children
    9.2

    It was welcoming. Staff was friendly and helpful. The hotel was beautiful. Very clean and cheery. Wish we could have arrived earlier than we did.

  • Couple
    7.4

    We got very nice city view room enjoyed it and lv to come back

    Staff service was very poor .night time gentlemen didnt say hi hello and taking a cal while checking us in.and we asked fr an extra sheet and never provide.

  • Group of friends
    8.2

    I likes the bed. There were cooking options . The location was excellent . The room was clean and contemporary. It was quiet . The staff was friendly and helpful.

    I don't like the entrance off the street, or the fact that the roof top isn't used as a place for guests to relax and enjoy a fantastic city view. I don't like the foyer very much. It is gloomy. It took a long time for the ac to cool the room. I didn't like the fact that the bathroom fan and the light were on the same switch.

  • Single
    8.2

    I loved the comfortable bed and bedding.

    A charge for a breakfast coupon was charged to my bill although no coupon was received. It was sorted in the end....

How to reach hotel

hotel Best Western Primrose Downtown Hotel - Toronto Toronto location
Show big map »

Hotel Address:

111 Carlton Street, Toronto, Canada, M5B 2G3

Get directions
City Center
  • Toronto
    4000 ft
Airports
Train Stations
  • Union Station
    1.2 mi
  • Toronto Union Station
    1.2 mi
Underground stations
  • College
    1700 ft
  • College Subway Station
    2000 ft
Restaurants
  • Golden Diner
    100 ft
  • Golden Greek Resto-Bar (cuisine: Canadian)
    100 ft
Parks
  • Allan Gardens Conservatory
    800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    23
  • Number of rooms:
    335

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoBest Western Primrose Downtown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge